About Us
With 35 years of experience, JKP knows the structure and function of pianos intimately — one of the many reasons why our restoration work is in high demand!
Beyond the standard processes of tuning, voicing and regulation, JKP quickly grasps unique performance characteristics and adjusts its services accordingly.
In the end, it's all about how well a piano responds to each artist's unique demands. Top performers have rigorous expectations of quality and reliability.
Our Mission Statement
The primary mission of James Karr Piano is to provide customers with a standard of service that meets or exceeds all expectations. To this end, James Karr Piano continuously seeks to:
1. Provide hours that are convenient.
2. Arrive on time for all appointments.
3. Provide the expected costs in advance and inform clients when there is a possibility of a price variation.
4. Be pleasant and courteous at all times with total respect for the home environment.
5. Educate clients about the problems related to their piano so they can make an informed decision about the work proposed.
6. To make a customer's piano as good as it can possibly be within the limitations of the instrument and their budget.
7. Answer calls as soon as possible.
James Karr Profile
In 1980 Jamie started tuning & repairing pianos for clients after having learned to tune his own piano as a road musician in 1977.
In 1981 he purchased the client list of his piano technician mentor, Robert L. Dodge of Ridgewood, NJ and started his own business, James Karr Piano.
Jamie added to his knowledge, experience and technical understanding by attending classes and seminars sponsored by the Piano Technicians Guild throughout the Northeast. During this time, the business expanded into rebuilding, full restoration and sales of pianos from a converted garage / showroom in Ramsey, NJ.
Jamie provided professional home and concert services to many of the high end piano dealers in northern New Jersey and rebuilt scores of piano actions of Steinway, Mason Hamlin and other fine brands.
In 1998 the business was moved to Montville Twp where a 1000sq ft showroom/workspace was built adjacent to his home. Jamie has done full restorations of Steinway & Sons pianos for dozens of very satisfied clients in North Jersey.
Most recently, Jamie has collaborated with fellow piano technician, Steven Russo, at Prime Piano in Mahwah, NJ continuing to provide high quality piano repair and restoration as well as sales of pre-owned instruments and piano rental services.
